I expected some hurdles because these were custom samples. For future orders please ensure all paperwork is included. All in all we worked out some bugs together and I'm sure next order will go more smoothly. I am happy with the way things worked out in the end.
Tanggapan dari pemasok:
Firstly, I would like to express my sincere appreciation for your understanding and the ordering experience you have shared in this review. We understand that as this batch was a customised sample, you had certain expectations and foresaw possible hurdles. We apologise for any inconvenience that may have arisen from this order and see this as a key point of improvement in the quality of our service. We are very pleased that you chose to work with us to solve the problem collaboratively and effectively remove some of the nuisances. We are confident that with your trust and support, the next order process will be smoother and more organised. Your satisfaction with the final resolution is a great encouragement to us. In order to ensure that future orders will be secure, we will ensure that all the necessary paperwork is in place beforehand. Our team is actively learning from this experience and constantly striving to improve our services. We are confident that the next time we work togeth
25 Mar 2024